Send us your lot
Send a lot or ask a question. The form asks for the size, count, grade, branding and ZIP. Photos help, and you can reply to the first answer with them.
Last reviewed November 12, 2026
What we need from you
Size, count, grade, branding and ZIP. Photos help, and you can reply to the first answer with them. This site states no price or pickup date.
What to have ready
The count
Stacks and the number per stack, or single pallets. An estimate is fine; say it is one.
The shape
Footprint, style and grade. Choose mixed sizes if the lot is mixed.
The marks
Any name, logo or tag. Choose not sure if a mark is worn.
The ZIP
Where the pallets stand, not the head office.
What the form asks, field by field
| Field | What to put | Why the desk asks |
|---|---|---|
| Footprint | The size of most pallets, or mixed sizes. | A buyer's racks and loads are sized to a footprint. |
| Count | Stacks and the number in each stack, or single pallets. | It sets the truck, the dock time and whether the lot is worth the trip. |
| Grade | New, like new, used and sound, used and repaired, or broken. | Cracked decks are scrap and are sold by weight. |
| Branding | None, your own brand, iGPS, CHEP, Orbis, another name or tag, or not sure. | A pool mark means an owner, and it can end the sale. |
| ZIP | Where the pallets stand. | It lets the desk read the route and the nearest buyers. |
| Supply | One lot, repeat supply, or not sure yet. | A standing arrangement is planned differently from a clearance. |
What happens next
The desk reads your answers against any photos, marks first. It replies with a ruling of sold, returned or scrapped, names what is missing, and says how a collection would work if the lot can be taken. Until it has read the lot, it states no price, minimum or pickup date.
Keep your piles apart while you wait: whole and unmarked, marked, and broken. Do not move marked pallets, and do not sell part of the lot elsewhere without telling the desk. If you find a mark you missed, reply with a photo and the ruling is redone.
Other ways to reach the desk
Email info@plasticpalletbuyers.com with the same five details. If you would rather get a first ruling before you write, use the sorter.
Do you take calls?
The form and email are the ways in. Send the lot and say how you want to be reached.
Is there a fee to send a lot?
No fee is charged for a request.