Questions sellers ask
Answers to what sellers ask most: pool marks, mixed lots, photos, broken pallets, ISPM 15 and what happens after you send a lot.
Last reviewed November 12, 2026
Before you send
What do I need to send?
The footprint, the style if you know it, the grade, any marks, the count and the ZIP. Photos help. The sorter asks for all of it.
How do I count a lot?
In stacks if the pallets nest, with the number per stack, and in single pallets if they do not. See count your lot.
Do you buy wood pallets?
No. This desk is plastic only.
Do you take mixed sizes and colours?
Many buyers do, once the lot is sorted by footprint. See mixed lots.
Marks and pools
Can I sell pallets with CHEP, iGPS or Orbis marks?
No. Pooled pallets belong to the pool that owns them. See pool-marked pallets.
What if the mark is worn?
Photograph it, choose not sure in the form, and say so in the message.
Will you help me remove a mark?
No. The desk will not help remove, cover or hide a mark.
What about pallets with my own brand?
Pallets with your own name on them are yours to sell. See own-brand pallets.
Condition and rules
Are plastic pallets exempt from ISPM 15?
Yes. The USDA lists them among products not subject to its wood packaging regulation. See ISPM 15 and plastic.
What happens to broken pallets?
Cracked, chipped or crushed decks are scrap, sold by weight and ground into regrind. See damaged pallets.
Which photos should I send?
One pallet from above, one from the side, a whole stack, the marks and the worst deck. See photos buyers want.
After you send
What does it cost to send a lot?
Nothing is charged for sending a request. This site states no price for any lot; the desk answers on your own.
How long until I hear back?
This site states no turnaround. See after you send the form.
Can I set up a repeat supply?
Yes. Choose repeat supply in the form. See buyback.
Words you will meet
- Nest ratio
- How many empty pallets fit in the height of one.
- Heat treated (HT)
- ISPM 15 treatment for wood: core at 56 C for 30 minutes. Not needed for plastic.
- ISPM 15
- The international standard for treating wood packaging against pests. Plastic pallets are outside it.
- Closed loop
- Pallets that travel between known sites and come back, so they are never lost to a downstream user.
- One-way pallet
- A cheaper pallet shipped with the load and not expected back.
- Multi-trip pallet
- A pallet designed to be returned and reused many times.
- FM 4996
- FM Approvals standard that rates a pallet as equal to wood in fire tests.
- Creep
- Slow bending of plastic under a heavy load held for a long time.
- GMA pallet
- The 48 x 40 in North American standard footprint.
- Euro pallet
- 800 x 1200 mm footprint.
- Open deck
- Top deck with gaps between slats or ribs; lighter and drains.
- Closed deck
- Solid top deck with no gaps; keeps small items from falling through.
- Picture frame
- A raised rim around the deck edge that keeps cartons from sliding off.
- Lip
- Raised edge on the deck, or an optional soft lip, that keeps the load in place.
- Anti-slip
- Textured deck or rubber grommets that reduce load slip.
- Stackable
- Loaded pallets can sit on top of each other, up to the static rating.
Who asks, and what they need
- Distribution centres with surplus pallets
- Sell or recycle excess lots, mixed makers and colours, broken pallets.
- Plants changing packaging or pallet size
- Retire a whole stock of one footprint at once; want it sold or ground up, not landfilled.
- Retailers that collect pooled or one-way pallets
- Stacks of marked and unmarked pallets left by suppliers; need to know which can be sold and which belong to a pool.
What the sources say
- USDA APHIS lists plastic pallets among products not subject to APHIS regulation, as an alternative to wood packaging material. (aphis.usda.gov)
- USDA APHIS requires wood packaging material entering the US to be treated and certified under ISPM 15, and lists plastic pallets among alternatives that are not subject to APHIS regulation. (aphis.usda.gov)
- Wood packaging material entering the US must be treated and certified per ISPM 15. (aphis.usda.gov)
- iGPS announced FM approval in 2008 for its all-plastic RFID-tagged pooled pallet, which had UL 2335 certification from 2007. (freightwaves.com)
- Rehrig Pacific's 40 x 48 heavy-duty nestable pallet is 48.25 x 40.25 x 6.5 in, weighs 28.5 lb, is rated 10,000 lb static and 3,500 lb dynamic, has a 2.55 in nest increment and 1,200 units per 53 ft trailer; the page lists no racking rating. (rehrigpacific.com)
- Steel, aluminum, plastic and engineered-wood pallets are exempt from ISPM 15; wood must reach a core temperature of 56 C for at least 30 minutes for heat treatment. (en.wikipedia.org)
- PHS lists a 48 x 48 stackable pallet (STK 207) at 4,000 lb dynamic and 30,000 lb static. (phsinc.com)
- PHS lists a 56 x 44 beverage pallet (STK 285) at 2,500 lb dynamic and 30,000 lb static. (phsinc.com)
- PHS lists a 48 x 32 stackable pallet (STK 783) at 3,500 lb dynamic and 15,000 lb static. (phsinc.com)
- FM 4996 passes a pallet if fire is controlled at 5.9 mm/min (0.15 GPM/ft2) within a 10-minute test of eight 1.2 m stacks. (iccsafe.org)
- A 48 x 40 pallet fits 30 stacks in a turned pattern on a 53 ft dry van, per one supplier. (nelsoncompany.com)
- Cabka says plastic export pallets are exempt from ISPM-15 treatment, that there is no single export size, and that its nestable export designs include extra-lightweight and air-freight versions. (cabka.com)
- FDA's Food Traceability Rule (FSMA section 204) requires businesses that make, process, pack or hold foods on the Food Traceability List to keep Key Data Elements for Critical Tracking Events and share them within 24 hours of a request; FDA says Congress directed it not to enforce the rule before July 20, 2028. (fda.gov)
- Rehrig Pacific's 40 x 48 rackable pallet weighs 44.2 lb with a dynamic rating of 4,000 lb, static 10,000 lb and edge rack 2,000 lb. (rehrigpacific.com)
- Rehrig Pacific's 40 x 48 rackable pallet is high-pressure injection molded co-polymer polypropylene, with 540 per 53 ft trailer. (rehrigpacific.com)
- Rehrig Pacific's 40 x 48 standard-duty nestable pallet weighs 26.5 lb with a static rating of 10,000 lb and dynamic 3,000 lb. (rehrigpacific.com)
Keep reading
Send the lot
Size, count, grade, branding and ZIP. Photos help, and you can reply to the first answer with them. This site states no price or pickup date.